Vacant job

Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We disburse approximately 260 billion SEK each year. These are public funds that we manage. It is a significant responsibility. Therefore, we thoroughly examine each case, adhere to laws and regulations, inform and guide, care, and show compassion. This is a job for you who want to take responsibility. Welcome to the Swedish Social Insurance Agency.

Within Insurance Administration, insurance case officers gather relevant information where investigation is required to make decisions, implement decisions, and manually calculate and disburse compensation.

Close Leadership, Change, Sustainable Workplace

As a unit manager, you are the leader closest to the employees and the operations. You are responsible for leading and driving daily work based on the department's mission and goals, where the state value base permeates your work. Through your leadership, you convey clear expectations, follow up on goals, and provide your employees with the right conditions to take responsibility. You have personnel responsibility as well as responsibility for results and follow-up for the teams in your unit.

Your unit consists of about 20 employees working in Insurance Administration, located in Norrköping and also working remotely. Through close leadership, you create the predictability, security, and sustainability necessary for employees to take responsibility and meet the need for change. You create understanding of context, direction, and the goals the department has set and develop the plans your operations need. As a unit manager, you support the area manager and are part of the area's management group consisting of about 13 people, where you contribute your expertise and engagement. You adapt and exercise your leadership in a way that creates conditions for employees to use their judgment and competence.

The position involves handling confidential information, which places high demands on proper management. Therefore, it is important that you, who will work with us, have a high security awareness.

This is a job for you who want to take responsibility.

We are looking for someone who

• has a university degree or equivalent experience and qualifications
• has good leadership skills
• promotes the professional and personal development of others
• works to achieve goals and results, follows up on the effects of their own and others' activities
• has a systematic approach to work
• collaborates effectively with others to achieve common goals
• has good self-awareness and is stable as a person, fostering a trust-building work climate
• promotes mutual dialogue, is attentive, and adapts communication according to needs and situations.

It is advantageous if you

• have experience in operational leadership
• have experience in leadership in similar operations
• have experience in coaching leadership
• have experience in leading change
• have experience in leading teams
• have experience in leading remotely
• have experience in production management of case handling
• have experience in planning your operations in collaboration with remote colleagues
• have a good understanding of Insurance Administration within Sickness Insurance
• have a good understanding of the Swedish Social Insurance Agency's mission
• have a driver's license for passenger cars.

We place great importance on your personal qualities.

Other

A permanent, full-time position, with start date by agreement. A probationary period may be applicable. In accordance with the Swedish Social Insurance Agency's security guidelines, background checks will be conducted in this recruitment. Possibility for remote work exists if the work allows. In this recruitment, psychological tests may be used as part of the selection process. Place of employment: Norrköping.

Do you want to know more about the Swedish Social Insurance Agency as an employer? Visit fk.se/jobbahososs (https://www.fk.se/jobbahososs)

Contact persons

Manager: Ulrika Björnberg, 010-112 28 04 (for questions about the position). HR specialist: Maja Paulsson, [email protected], 010-113 44 86 (for questions about the recruitment process). ST: Emilie Stenbäck, 010-118 29 17, Saco-S: Rebecca Radojcic, 010-112 15 26, Seko: Eliza Grundström, 010-115 34 02.

Application

Welcome with your application by Sunday, February 8, 2026. Please upload your degree certificates, grades, and certificates along with your application.

If you have protected personal information or no access to BankID, please call the HR specialist named in the ad for assistance in submitting your application.

In everything we do, we will act based on the principle of equal value for all people, legal certainty, and good service.